frequently asked questions

What is Dermalogica Rewards?

The dermalogica rewards program is a free points-based program in which our most loyal customers earn points for their purchases online. The program allows you to earn points that you can redeem for a variety of rewards, including full-size products. Your points can also unlock tier benefits. It’s just another way for us to say thank you to our customers and show how much we appreciate your loyalty.

Who is eligible to join?

Dermalogica Rewards is open to all US residents. Unilever Prestige and Dermalogica employees are not eligible to join.

How do I become a healthy skin, radiant skin, or brilliant skin member?

Healthy Skin

Anyone who joins dermalogica rewards is automatically enrolled in the 'Healthy Skin' tier. You are part of this tier from enrollment until you reach 499 points. See here for more details.

Radiant Skin

Members who earn 500 points or more within 12 months will graduate to this tier. You receive all of the benefits of the Healthy Skin tier, PLUS access to full-size rewards, early access to promotions, free expedited 2nd day air shipping with $50+ and much more. See here for more details.

Brilliant Skin

Members who earn 1,000 points or more within 12 months will graduate to this tier. You receive all of the benefits of the Healthy Skin & Radiant Skin tier, PLUS more full-size rewards, anniversary points, free rush delivery with $50+ and much more. See here for more details.

How do I earn points?

Members earn 1 point for every $1 spent (no limit) on eligible purchases on Qualifying purchases include products but exclude gift cards, sales tax, state fees, and shipping charges. Purchases made with gift cards are not eligible to receive points. Also, don’t forget, you can earn 50 points just by signing up today!

When shopping online at, members must be logged in to their dermalogica rewards account at the time of purchase to receive points. You can log in here.

How many points do I need before I am eligible for product rewards?

Rewards can start being redeemed for members who have 300+ points.

What are the product rewards?

You will find the rewards listed on the rewards account page online under the redeem section. You can redeem as many rewards as you have points available. There are multiple different products that can be redeemed.

How do I redeem my points?

Exchanging your points for great rewards couldn't be easier! Simply visit the rewards page to view all of our great reward options and click the 'Redeem' button to redeem your chosen reward. You must be placing an order to redeem your points and only one reward can be redeemed per order . Also, please note that you can only redeem points if your order is a one-time delivery, not an auto-renewal.

Can I exchange or return a reward I received as a dermalogica rewards member?

No. Once a member redeems points for rewards on, the reward cannot be exchanged or returned for points, another product or service, or a monetary refund.

Am I able to use points at checkout?

Not at this time. Your points can only be redeemed for select full-size products and exclusive rewards gifts by going through the rewards page and clicking the ‘Redeem Now’ button under the product you want to redeem your points for.

Can my points expire?

Your points will expire after one year of inactivity from your membership anniversary date. Inactivity includes not making a purchase, not receiving any rewards (excluding birthday/anniversary points), or not redeeming any points. You can start accumulating new points, benefits and unlocking new rewards on your one-year anniversary date. Make sure to keep interacting with our program to maintain your status (or even move up a tier).

How do I know how many points I have?

Your points are displayed at the top of the d/rewards section of your rewards account. You must be logged in to your account to view your points.

What happens to my points if i return a product or an order is canceled?

Any product that is returned or any order that is canceled will reverse or decrease the points you received from that purchase. If you have moved up a tier from that order, your tier will also be adjusted accordingly.