Most orders are processed and shipped within 24 hours of purchase, depending on product availability. Any orders placed on weekends or holidays will be processed and shipped the next available business day.
We process and ship all orders out of two separate warehouses in the United States. Once your order has been processed, transit time is anywhere between 1 and 4 days, depending on your shipping address. Please reference the map below to identify from which warehouse your order will ship. Note that these times are not guaranteed and may be delayed due to internal server errors, weather, and other unexpected conditions.
2nd Day and Next Day purchases placed by 11:00 am PST will be processed and shipped on the same day, depending on product availability. All expedited shipping orders placed after 11:00 am PST will be processed and shipped the next available business day.
Please note that orders are shipped and delivered on business days only (Monday – Friday, excluding major holidays).
Do you ship internationally?
No, we do not offer international shipping or ship to any freight forwarders. If you ship to a freight forwarder, your order will automatically be cancelled. Find your local Dermalogica distributor.
How will I know when my order ships?
Tracking information will be sent via e-mail upon shipment of goods (we are currently unable to offer tracking for APO/FPO orders and orders to Puerto Rico). Charges are subject to change without notice.
To check the status of your order, log in to your account or click here.