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dermalogica rewards

  • How soon will I start seeing results from using Dermalogica products?

    Some people see results the first time they use the products, and everyone tells us that their skin feels different straight away. The skin feels, clean, smooth, hydrated, and reflects a new level of health that's visibly noticeable.

    If the skin has more advanced long-term needs, such as treatment of skin aging, acne or hyperpigmentation caused by hormonal fluctuations or sun damage, results may not be immediately visible; however, skin health will continue to improve as you follow the advice of your professional skin therapist, your Face Mapping® zone-by-zone prescription and your home care regimen.

  • What are the long-term benefits of using Dermalogica products?

    Plain and simple – healthy skin. Dermalogica uses ingredients designed to help keep skin at an optimal level of fitness – not just cover up with cosmetic results. But don"t get us wrong: a benefit of healthy skin is skin that looks its best! In addition, when skin is at an optimal level of fitness, your professional skin therapist can more effectively address issues that may arise from time to time, as your skin"s needs are constantly changing.

  • Why do I need a professional skin therapist?

    For the same reason doctor and dentist check-ups are necessary: for better health!

    Skin is a living part of your body (your largest organ, in fact), that defends against environmental assaults and extreme temperatures. It helps eliminate toxins from the body. It heals from cuts, abrasions and scratches like a champ. It"s continually renewing and protecting. Simply put, skin keeps the bad stuff out and the good stuff in.

    So why do you dote more on your hair and nails – two items on your body that aren"t actually living? Your skin needs personal attention from a professional – and that professional is a Dermalogica professional skin therapist.

    At Dermalogica, we train more than 75,000 professional skin therapists a year. Dermalogica professional skin therapists are licensed, intensely educated skin health experts trained to prescribe Dermalogica products and deliver Dermalogica professional skin treatments. They have the answers to your most pressing skin care concerns. They know how to deliver real, visible results. They"re the best in the business, and have a real passion for taking care of your skin.

    Your best-looking skin starts with healthy skin, and healthy skin starts with a Dermalogica professional skin therapist. Start living your healthiest skin!

  • Where are Dermalogica products made?

    We are proud to make all our products in Southern California: Having our manufacturing facilities so close to our headquarters allows us to maintain a superior quality standard and level of oversight, and also support the local economy. Made in Southern California, Dermalogica is sold in over 80 countries around the world.

  • Why doesn't Dermalogica formulate make-up or hair products?

    Actually, we do, just from a skin health perspective! Dermalogica's number one focus is the health of skin – and we believe that taking good care of skin is just as important to your daily routine as brushing your teeth! We also know when skin healthy, it looks its best.

    With that in mind, Dermalogica has created products to meet the needs of those who want skin and hair care products that function first and foremost for the health of skin.

    Our Treatment Foundation is what we like to call your last step in skin care and your first step in make-up! It"s lightweight, oil-free, water-based, and moisturizes, provides antioxidant defense, and helps condition skin while functioning as a foundation. Natural color pigments, not artificial colors, provide flawless coverage.

    And from our Daily Groomers line of products are Shine Therapy Shampoo and Silk Finish Conditioner, two gentle, daily use, therapeutic products for hair and scalp health. Shine Therapy Shampoo contains clarifying extracts that purify and help stimulate the scalp while removing excess oils and debris for super-clean hair with amazing lift and bounce. Silk Finish Conditioner helps condition the scalp while nourishing hair, giving it brilliant shine and manageability.

    • What is Dermalogica Rewards?

      Dermalogica Rewards is the loyalty program for all Dermalogica consumers that shop online at dermalogica.com and/or at one of the following Dermalogica Concept Spaces: Dermalogica on Montana (Santa Monica, CA) Dermalogica in Soho (New York, NY) Dermalogica in Scottsdale (Scottsdale, AZ). Dermalogica in Atlanta (Atlanta, GA)

      This program allows you to earn points for purchases, skin treatments, Face Mapping, online products reivews, social media interaction and much more. Dermalogica Reward points can be redeemed for Dermalogica product gift sets or gift certificates that are valid at one of the concept spaces as noted above.

    • Who is eligible to join?

      All Dermalogica customers in the USA may enroll in the loyalty program and start earning rewards!

    • What does it cost?

      Enrollment is free.

    • How do I enroll?

      Enrollment can be done by visiting www.dermalogica.com/rewards or visiting us aat one of our Dermalogica Concept spaces in the USA.

    • How do I earn Points?

      You can earn reward points in many different ways. Each time you purchase product, you accumulate points. You also earn points for being active with Dermalogica and social media content, providing product reviews on Dermalogica.com, linking your Facebook or Twitter accounts with your rewards accounts and so much more. There are many ways to earn points - see below for details.


      Program Enrollment 50
      Product purchase 1 point per $1 spent
      Skin Treatment purchases 1 point per $1 spent
      Store check-ins via QR Code 25
      Open an Email 10
      Refer a Friend for email sign-up 50
      Refer a Friend for Dermalogica Rewards sign-up 50
      Refer a Friend for Dermalogica product purchase 100
      Tweet a Product 10
      Write a product review on dermalogica.com 50
      Sign-up for email 50
      Connect Facebook Account 25
      Connect Twitter Account 25
      Follow on Twitter 50
      FaceMapping at dermalogica concept space 25
      Add zip code* 25
      Add birthday* 25

      *Add informatioin by going to dermalogica.com, click on 'email sign-up' at the top of the page - enter your info (even if you have shared your email address with us before) and add your zip code and/or birthday and then click 'Submit'.

    • Is there a limit to the number of Points I can earn?

      Taking into consideration that some tasks can only be done once while others allow you to earn points constantly, there are certain limitations on the number of points you can earn per day, month, per quarter or per year.


        How often/how many points:
      Program Enrollment 1 time - 50 points
      Product purchase on-going
      Skin Treatment purchases on-going
      Store check-ins via QR Code 25 points per week
      Open an Email 20 points per month
      Refer a Friend for email sign-up 200 points per month
      Refer a Friend for Dermalogica Rewards sign-up 50 points per month
      Refer a Friend for Dermalogica product purchase No limit
      Tweet a Product 20 points per week
      Write a product review on dermalogica.com 150 points per quarter
      Sign-up for email 1 time - 50 points
      Connect Facebook Account 1 time - 25 points
      Connect Twitter Account 1 time - 25 points
      Follow on Twitter 1 time - 50 points
      FaceMapping at dermalogica concept space 1 time per year - 25 points
    • Why do I not see all of my Points?

      When you earn Points for certain activities, they will initally appear as pending. They only become available as redeemable Points after the specified pending period has passed. You can view your pending and current point balance in your Dermalogica Rewards account dashboard. Log in to your dermalogica.com/rewards account, go to My Rewards, then click on Activity. There you can view your approved and pending points.


        Point availability/pending period:
      Program enrollment Immediately
      Email signup Immediately
      Open an email Immediately
      Face Mapping (in-store activity) 2-3 business days
      For each dollar spent (online) Immediately
      For each dollar spent (in-store) 2-3 business days
      Write a product review 1-2 business days
      Connect your Facebook account Immediately
      Connect your Twitter account Immediately
      Follow us on Twitter Immediately
      Tweet about us Immediately
      Refer a friend that joins the program Immediately
      Refer a friend that signs up for email Immediately
      Refer a friend that purchases Immediately
    • Do my Points expire?

      Dermalogica Rewards Points only expire after 12 months of account inactivity.

    • How do I become a member of 'Healthy Skin' and 'Radiant Skin' tiers?

      We have 2 levels of added benefits for members.

      Healthy Skin tier
      Anyone who joins Dermalogica Rewards is automatically enrolled in 'Healthy Skin' tier. This tier earns you a birthday gift each year and early access to special promotions and events. You are part of this tier from enrollment until you reach 499 points. (your enrollment in this tier never expires.)

      Radiant Skin tier
      Dermalogica Rewards members who earn 500 points or more in a 12 month period graduate to this tier! You recieve all of the benefits of the Healthy Skin tier PLUS a sneak peek access to new products before they are in-market and a chance to experience new skin treatments in advance of others. You'll be the first to experience the latest and greatest with Dermalogica.

    • What can I redeem my Points for?

      On-line gift redemption:
      If you choose to redeem your points online, you can select from the following gifts based on the points you have in your account.


      400 points AGE Smart skin renewal set
      Contains Precleanse (1 oz), Skin Resurfacing Cleanser (1 OZ), Dynamic Skin Recovery (0.34 oz)
      600 points Cleanse + Renew set
      Contains Special Cleansing Gel 1oz, Gentle Cream Exfoliant .33oz, Age Reversal Eye Complex .17oz

      In-store gift redemptions:
      If you shop at one of the following Dermalogica flagship locations, you may redeem points to be used against your in-store purchase. 400 points = $20 savings on in-store purchase.

      Eligible Dermalogica Flagship locations include:
      Dermalogica on Montana - Santa Monica, CA
      Dermalogica in Soho - New York, NY
      Dermalogica in Scottsdale, Scottsdale, AZ

    • How can I view my Points balance?

      To view your balance and program activity, login to the member application via the Dermalogica Rewards Page. Once logged in to your account, click on the "Activity" tab. There you will find a detailed list of all program activity and the points you have accrued for each action.

    • How do I redeem Points?

      To redeem points online, login to the member application via the Rewards Page and click on the "Rewards" tab. There you will find a list of all program rewards. There will be a "Redeem" button below any reward that you have enough points to claim. Click on "Redeem" and follow the detailed instructions.

      To redeem points in-store, visit one of our participating Dermalogica Flagship locations and speak with one of our staff members.

    • Am I able to use Points at checkout?

      Not at this time. Your points can be redeemed for in-store gift cards or exclusive Dermalogica product gift sets.

    • Is there a place where I can report a problem or make a suggestion?

      Please email all questions and inquiries to rewards@dermalogica.com